Noor Akhterzada
Terrible waste. the tracker isn't reliable. Ive need to restart the app as it won't load the list of items I've added to my basket. I got the yearly pro subscription but its questionable, ie vouchers disappear and I noticed shortly before the renewal, suddenly there are way more benefits available but for most of the subscription those options weren't available. Additionally, my panda pay credit has occasionally disappeared. Lastly, there's no accountability/quality check on products at all.
348 people found this review helpful
Lenore Gison
There is no option to cancel when I have been waiting for 3 hours already. The arrival time keeps on changing and taking waaaaayyy longer than expected. I paid using credit card and this is really unfair on the customer's end. Please resolve this issue at once. There is also no option to talk to a live agent. Really bad customer service! I am a food panda pro user and this very bad experience makes me want to cancel my subscription.
417 people found this review helpful
S M Sabbih Hossain
Dear Foodpanda, All the restaurants have increased the price tag by 60-150 tk per item (and it's probably your strategy now). Then you have the so called discounts. Overall, if I buy it from the restaurants I'll get the food at, at least, 60-150 tk cheap. I understand you're doing home delivery, but you charge for that, right? My suggestion: keep the original price, add the delivery charge. That'd be okay. Right now, Foodpanda is A complete hypocrite. Stopped ordering already.
10 people found this review helpful